We ship from our fulfillment partners and warehouses to ensure the fastest possible delivery. Your order is dispatched from the nearest available location whenever possible.

Orders are usually processed within 24–48 hours. Standard delivery within the USA typically takes 2–5 business days, while international shipping generally takes 5–10 business days, depending on your location.

A backordered product is temporarily unavailable but has already been scheduled for restocking. You can still place your order, and we'll ship it as soon as the item becomes available.

Yes. If your order hasn't been processed or shipped yet, contact our customer support as soon as possible. We'll do our best to make the requested changes.

Tracking information may pause while your package is moving between shipping facilities. If there hasn't been an update for several business days, contact our support team and we'll investigate the shipment.

Yes. INOXBLADE ships to customers worldwide. Delivery times, customs duties, and import taxes may vary depending on your country's regulations.

Once your order ships, you'll receive an email containing your tracking number. You can use it anytime to check your shipment's progress.

We offer a 30-Day Money-Back Guarantee. If you're not completely satisfied, you can return your scissors within 30 days of delivery, provided they're in their original condition.

Absolutely. If you'd like a different size or model, contact our support team. We'll help you arrange a quick and easy exchange.

Most unused products returned in their original condition do not incur a restocking fee. Products showing signs of use may be subject to a small inspection or restocking charge.

Simply contact our customer support team first. We'll provide return instructions and the correct return address before you send your package.

Yes. Every INOXBLADE scissor is covered by our warranty against manufacturing defects in materials and workmanship, giving you complete confidence in your purchase.

Not necessarily. Most cutting or movement issues can be fixed by adjusting the tension screw. If the problem continues, our support team will gladly assist you.

Please contact us within 48 hours of delivery and include photos of the product and packaging. We'll quickly arrange a replacement, exchange, or appropriate solution.

After we receive and inspect your returned item, approved refunds are usually issued within 5–7 business days to your original payment method.

Professional users should sharpen their scissors approximately every 6–12 months, depending on how frequently they're used and how well they're maintained.

We recommend using a professional sharpening service. Home sharpening tools can damage the blade edge and reduce cutting performance.

After each use, wipe the blades clean, remove any hair or moisture, apply a drop of scissor oil to the pivot area regularly, adjust the tension when needed, and store the scissors in a protective case.

Damage caused by accidental drops, misuse, rust, improper sharpening, unauthorized repairs, chemical exposure, or poor maintenance is not covered under warranty.

Handle your scissors with care, avoid cutting materials other than hair, clean and oil them regularly, store them safely in a protective case, and have them professionally sharpened when needed. With proper care, your INOXBLADE scissors can deliver years of reliable performance.